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- Valid Duke identification is required to board the van.
- If on campus, always check if Transit Service is available at the location and time you need to travel.
- If Transit service is provided within one block of the requested pick up location, individuals may be directed to use the bus service.
- Vans will wait no more than two minutes for a rider.
- If the rider misses the van they must call again and will be placed on the log as a new request.
- SafeRides provides a ten-minute response time except during events on campus with increased by traffic, severe weather, etc.
- Dispatchers provide their best estimate for pick up times.
- Callbacks to inform riders of when the van is en route may be provided upon request.
- Requests for service with two or more passengers will be handled on a case-by-case basis, taking into account the time, weather, origin and destination. Unless there is a specific safety concern, requests for service involving two or more passengers are given a lower priority than call from an individual.
- SafeRides may refuse transportation to individuals who exhibit disruptive or intoxicated behavior. Duke Police may be called.
- SafeRides service may be reduced or suspended during severe weather.
- SafeRides does not provide emergency or medical transportation.
- Group requests to off-campus destinations may be directed to use Charlene’s Taxi on Points Services (309-7233).
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We're located at 0100 Facilities Center. Click here for directions to our office.
Campus Map
Contact Parking and Transportation Services.
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